As a service provider, we are
committed to offering all our clients a high quality service and being a
responsible corporate citizen of the World Wide Web community. Our
business is built on the premise of offering quality and value to our
clients. We ask our clients to help us maintain these standards of
quality, and value by requiring them to abide by our Acceptable Use
Your usage of Online Services should
not impinge or affect another user's quality of service. Furthermore it
should not be used in ways that harm society or parts of society in
a. You must at all times abide by
the laws of the Commonwealth of Australia and any state or local laws as
they may apply, including those of any jurisdiction in which your
actions may have the potential to cause injury to any party.
a. You must not send SPAM (SPAM
being unsolicited email) of any type in any volume.
b. You must not aid individuals or
organizations in distributing SPAM either through our servers or any
email server connected to your connection with us.
a. You are responsible for keeping
your computer free of viruses.
b. We take no responsibility for
viruses delivered to you through email. However, we may attempt to
remove viruses from emails or return to sender with an automated email
advice confirming action taken.
c. You must take all steps possible
to prevent the propagation of a virus's through your email account.
Intellectual Property Rights (IPR)
a. Including but not limited to
Copyright material, Trademark and or patents must not be copied,
redistributed without owner consent. This includes material transmitted
b. Acknowledge IPR where consent is
a. You must not deface or modify
websites without owner consent.
b. You must not access or attempt to
access services that are not for the general public and/or without
c. You must not use probing devices
with intent of finding security weaknesses in services other than your
d. You must not interfere with the
service to any user or equipment connected to the internet in any of the
following but not limited to the following methods:
- Mail bombing,
- Denial Of Service (DoS) attacks,
- Or any way to overload a system.
a. Where services through us include
web hosting or web space then your content must meet the following
- Comply with Federal and your local
- Be undiscriminating and inoffensive
to the international community.
b. Be socially acceptable.
a. You must use a firewall on all
computers and or modem that use the subscribed broadband service.
b. Standard unlimited download plans
may attract a reduction in speed if downloads in any given month prove
excessive. Normal speed will be restored at the beginning of the next
This AUP will be updated as and when
required. A current copy of the AUP will always be available on our
site. We may notify you of any major changes to our services or to the
way we operate through a notice on our website and/or email.
Consequence of Breach
Your usage of our services must
comply with all points laid out in this document, failure to do so will
mean that you are in breach and your account may then be terminated
without any refund or re-imbursement. Any contractual commitments will
As a first point of contact please